Frequently Asked Questions
How to update the theme without loosing any data
Last Updated 5 years ago
If you are not sure about how to safely update the theme to the latest version, these are two ways that we warmly recommend.
1. Using the official Envato Market PluginSince the beginning of 2019. we recommended Envato Market plugin as the official way to update not only our themes but all of the other items you may use from Envato marketplace.
The installation process is a standard WordPress plugin installation.
- Download the ZIP file from here.
- Go to Plugins -> Add New
- Click “Upload Plugin” at the top
- Upload downloaded file (envato-market.zip)
- Once installed, click “Activate Plugin”
- And you will see a new menu item “Envato Market”
- On Envato Market page, you have to set an API Token to connect our Envato profile and list our purchase Themes and Plugins.
How to setup Envato API token:
- Go to this link https://build.envato.com/create-token/
- Be sure that you are logged in to your Envato/ThemeForest account.
- On “Create Token” page, check these 3 permissions: “View and search Envato sites“, “Download your purchased items” and “List purchases you’ve made“
- Copy and paste created token and click on “Save Changes” button.
- A list of purchased Themes & Plugins from Envato Market will appear.
- Careerfy Theme Update Available
Common problems with the plugin and how to resolve them:
- Check with the hosting provider to ensure the API connection to
api.envato.comis not blocked.
- Deactivate all plugins because some plugins can block your site connections with Envato server.
- Confirm a valid API token has been generated from the build.envato.com website.
- Confirm your Envato account is still active and the items are still visible from your downloads page.
2. Manual updateManual update is a very simple process which you can do if automatic update with the Envato API doesn’t work for any reason.
- Login to your ThemeForest account and access your download page, here: http://themeforest.net/downloads
- Find the theme on the list and click on the download button.
- Download the theme package and save it on your hard drive.
- After you find your name-of-the-theme.zip file you have to deactivate and delete the currently installed theme
- And install the latest version you downloaded.